[teknoids] Examplify Lost Exam

Hunter, Tyler D thunter at illinois.edu
Tue Oct 8 15:49:33 EDT 2019


Never, if they started and were not getting error messages about not being able to save would be the only way. If they exited the file should have closed and saved prior to crash and reboot. Is this a Mac or Windows system?

-----Original Message-----
From: Teknoids <teknoids-bounces at lists.teknoids.net> On Behalf Of Robert Knudsen
Sent: Sunday, October 6, 2019 10:19 AM
To: teknoids at lists.teknoids.net
Subject: [teknoids] Examplify Lost Exam

Has anyone ever had a student completely lose a final exam with ExamSoft? Student went to upload and the system rebooted. There is no log files whatsoever. You can see the exam was downloaded on admin page, but no log record of that either.

ExamSoft support cannot find any record of exam being taken.

Any thoughts or help appreciated!!
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