[teknoids] Softest Issues

Pat Guido guido at law.cuny.edu
Thu Apr 30 10:44:26 EDT 2015

We had a final on 4/22 and had one student who froze during the exam but after a restart she resumed the exam without issue. Our finals officially start on Monday with our entire 1L class so I am very interested in hearing about the results of this problem. Most of our students are running OS X versions under 10.10 because of a wireless issue we have so if this is related to Yosemite we probably wouldn’t have been hit with it in last week’s final.

Pat Guido
Systems Administrator
CUNY School of Law

> On Apr 30, 2015, at 10:06 AM, Groves, Calvin B <calvin.groves at uky.edu> wrote:
> Good Morning,
> Yesterday during our afternoon exams, we had two students who experienced a freezing issue with SofTest. With both students we had to power the computer down a couple of times before it would stop freezing and let them back into the exam, only to have it happen again after they went back to working on their exam for a few minutes. The professor actually ended up letting them finish their exams in word and I’m combining them with what they had in SofTest today. Has anyone else seen this?
> In case you’re curious, here are the version numbers for both students:
> Student 1:
> OS X version: 10.10.3
> SofTest version: 11.0.498.94514
> Student 2:
> OS X version: 10.10
> SofTest version: 11.0.546.94578
> I’ve emailed ExamSoft support, but I thought I’d see if anyone else has experienced this.
> Calvin
> --
> Calvin Groves
> Director of Information Technology | University of Kentucky College of Law
> calvin.groves at uky.edu <mailto:calvin.groves at uky.edu> :: 859.257.8047 :: http://www.law.uky.edu/ <http://www.law.uky.edu/>
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