[teknoids] Help Desk Customer Satisfaction Survey

Wiseman, Kim kwiseman at richmond.edu
Mon Feb 6 10:19:50 EST 2012

I've been charged with coming up with questions for a customer service satisfaction survey that will be directed at our students.

Has anyone done one recently?  Are you willing to share your questions?  Is there an archive regarding this subject somewhere that has alluded me?

Any/all help/suggestions is always appreciated.


Kimberly M. Wiseman, ACSP
Computer Services Cooordinator
Law School Library
28 Westhampton Way
University of Richmond, VA  23173
kwiseman at richmond.edu
(804) 287-6687
USAC Member, 2008-2010

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